By Stephanie Vozza, Fast Company – 07/17/2017
We may live in a digital world, but soft skills like communication, problem solving, collaboration, and empathy are becoming more valued than technology, says Paul Roehrig, chief strategy officer for Cognizant Digital Business, a business and technology service provider.
“People skills are more and more important in an era where we have powerful and pervasive technology,” he says. “It sounds counterintuitive, but to beat the bot, you need to be more human.”
When evaluating their hiring plans for 2017, 62% of employers rate soft skills as very important, according to CareerBuilder. But a recent survey by the Wall Street Journal found that 89% of executives are having a difficult time finding people with these qualities.